About AIM Agency USA

AIM Agency USA is a Washington-based home care agency built on compassion, trust, and a deep respect for families. We know that inviting someone into your home to care for a loved one is a big decision. That’s why we take the time to listen, understand your needs, and provide personalized support that brings comfort and peace of mind.

Meet Our Leadership

Dedicated professionals with decades of healthcare experience

Ann Foster

Dr. Shii Nganga

Clinical Director

Dr. Shii Foster brings over 25 years of experience in psychology and healthcare to AIM Agency USA. She earned a Doctorate in Psychology/Business Administration from the Winona University Of Minnesota and has worked with respected institutions including Mayo Clinic in Minnesota, Overlake Hospital, and Swedish Hospital.
With a deep commitment to compassionate, patient-centered care, Dr. Foster believes that dignity, empathy, and understanding are at the heart of quality support. Her leadership helps ensure that every family served by AIM Agency USA receives thoughtful, professional care rooted in both expertise and genuine concern.

Reggie Foster

Reginald Foster

Executive Director

Reginald Foster brings over 40 years of public service and more than 15 years of experience in healthcare to AIM Agency USA. Attended UC Berkeley and Cal Poly State University, he has dedicated his career to serving communities with integrity and compassion.
With a deep belief that care is both a responsibility and a privilege, Reginald founded AIM Agency USA to provide dependable, personalized in-home support to families across Washington. His leadership is grounded in respect, accountability, and a commitment to treating every client like family.

Joel Mutua

Joel Mutua

Head of Strategy & Workforce

Joel Mutua brings over 15 years of leadership and innovation experience to AIM Agency USA, with a focus on improving care coordination and community-centered support. He co-founded NurtureConnect, a Washington-based AI care coordination platform, and has led operations across multiple organizations, including serving as a startup founder within Microsoft. His previous work empowering businesses with financial solutions has also been recognized by King Charles III.
With an advanced management credential from Harvard Business School and recognition for his strategic leadership through programs such as Stanford Seed, Joel is committed to building systems rooted in trust, empathy, and meaningful connection. His work at AIM Agency USA centers on ensuring families receive dependable, thoughtful care when they need it most.

Why Our Team Matters

Ann and Reggie Foster founded Active International Marketing with a simple but profound belief: quality care starts with quality people who genuinely care. Every member of our team shares this commitment to treating clients and their families with the respect and professionalism they deserve.

Our Mission

To provide dependable, compassionate in-home care that helps individuals live safely and comfortably in their own homes while supporting the families who love them.

Our Vision

To become one of Washington’s most trusted home care providers by building lasting relationships rooted in integrity, respect, and genuine care.

Our Core Values

Compassion

Treating every client with empathy and genuine care

Excellence

Delivering the highest quality services consistently

Integrity

Acting with honesty and transparency always

Respect

Honoring dignity and independence of all

Care in Action

Real moments of connection, comfort, and dignity in everyday care.

Caregiver sharing a warm conversation with an elderly client

Companion Care

Friendly presence that supports emotional well-being and daily routines at home.

Caregiver assisting an elderly client with personal care

Personal Care

Gentle support with hygiene, mobility, and daily activities to preserve independence.

Nurse providing attentive care to an elderly client

Skilled Support

Trained caregivers focused on safety, comfort, and health outcomes.

Caregiver helping an elderly client with safe transportation

Moments That Matter

We’re there for the everyday milestones—doctor visits, errands, and simple outings that keep life joyful and connected.

Safe transportation

Reliable help for appointments and community activities.

Comfortable transitions

Support with walking, seating, and steady guidance.

Friendly companionship

A caring presence that brings warmth and confidence.

Family reassurance

Clear updates and thoughtful communication at every step.

Healthcare innovation and modern care

Care

IN ACTION

Care That Feels Personal

We don’t believe in one-size-fits-all care. Every family has a different story, and every client has unique needs. Our caregivers are carefully selected not just for their skills — but for their heart.

We offer services for your health

What Sets Us Apart

Why Washington Families Choose AIM

Personalized Care Plans

Every client receives a customized care plan developed in consultation with their family and medical professionals, ensuring services match their unique needs.

Professional Caregivers

All our caregivers are thoroughly screened, trained, and certified with ongoing professional development to maintain the highest standards of care.

Available 24/7

We are always here when you need us. Our round-the-clock availability ensures continuous support and peace of mind for you and your family.

Compassionate Approach

We treat every client like family, providing care with warmth, dignity, and respect. Your well-being is our highest priority.

Flexible Services

From hourly care to live-in services, we adapt to your schedule and requirements for maximum convenience and peace of mind.

Transparent Communication

We maintain open, honest communication with families through regular updates, progress reports, and accessible support channels.

Our Locations

Proudly serving families throughout the region with professional in-home care

Geographic Coverage

Central Metropolitan Area

Urban and suburban regions

Surrounding Communities

Extended service radius

New Areas Expanding

Contact us about availability in your area

Service Availability

24/7 Care Available

Round-the-clock support when you need it

Flexible Scheduling

Hourly to live-in arrangements

Emergency Support

Immediate assistance when needed

Don't see your location listed? Contact us to inquire about availability in your region.

Ready to Provide Better Care?

Join the families we serve and experience professional, compassionate in-home care that truly makes a difference.